Hala Tree Website Privacy Policy

Last Updated: [Insert Date]

At Hala Tree, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when visiting and interacting with our website, halatreecoffee.com.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect various types of information from and about users of our website, including:

• Personal Information: This is information that can identify you directly or indirectly. It may include:

  • Contact Data: Name, email address, postal address, phone number.

  • Account Data:  purchase history.

  • Payment Data: Credit card details (processed securely by third-party payment processors), billing address.

  • Demographic Data: Age, gender, preferences, interests (where voluntarily provided).

• Non-Personal Information: This is data that cannot be used to identify you personally. It may include:

  • Usage Data: Information about how you use our website, pages viewed, time spent on pages, referral sources.

  • Technical Data: browser type and version, operating system, device information, access times.

  • Cookie Data: Information collected through cookies and similar tracking technologies (see Section 3).

How We Collect Information:

• Directly from You: When you create an account, make a purchase, sign up for our newsletter, participate in surveys, or contact us.

• Automatically: Through technologies like cookies, web beacons, and server logs as you navigate through our site.

• From Third Parties: We may receive information from partners (e.g., analytics providers, advertising networks, payment processors) who process data on our behalf.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Service: To process your orders, manage your account, deliver products, and provide customer support.

• To Improve Our Website: To analyze usage patterns, troubleshoot issues, and enhance user experience and functionality.

• To Personalize Your Experience: To recommend products or content that may be of interest to you.

• For Marketing and Communications: To send you newsletters, promotional offers, and updates (you can opt-out at any time).

• For Analytics and Research: To understand market trends, conduct internal research, and improve our business strategies.

• For Security and Fraud Prevention: To protect against unauthorized access, use, or disclosure of your information.

• To Comply with Legal Obligations: To fulfill legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies (like web beacons and pixels) to enhance your experience.

• Cookies are small data files stored on your device that help us remember your preferences, understand how you interact with our site, and improve site performance.

• Web Beacons are small graphic images or other web programming code included in our web pages or emails.

You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

4. How We Share Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share data with third-party companies and individuals who perform services on our behalf (e.g., payment processing, shipping, website hosting, analytics, marketing, customer support). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Business Transfers: If Hala Tree is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.

• Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• With Your Consent: We may disclose your personal information for any other purpose with your express consent.

We will not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent.

5. Data Security

The security of your data is important to us. We implement reasonable physical, technical, and administrative measures designed to protect the Personal Information we collect. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Your Choices and Rights

You have certain rights regarding your personal information, which may include:

• Access and Update: You can access and update your account information by logging into your account on our website.

• Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails.

• Cookies: You can manage your cookie preferences through your browser settings.

• Data Rights: Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have additional rights such as the right to request deletion of your data, object to processing, or request data portability. To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email:  sales@halatreecoffee.com